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Wednesday, June 20, 2007

TAC MaintenanceEdge Offers Online Facility Service Tools

June 2007

Facility Maintenance Application Earns Prestigious Award at Commercial Real Estate Technology Conference

TAC, a world leader in building automation, security systems and energy solutions, introduces TAC MaintenanceEdge™, a suite of online tools for efficient and effective maintenance management for K-12 facilities. TAC created MaintenanceEdge in partnership with FacilityDude.com, a provider of web-native operations management solutions targeted to commercial real estate management professionals. TAC MaintenanceEdge won a Commercial Real Estate Digital Innovation Award or "Digie," for “Most Innovative Technology” in the building automation category during Realcomm 2007. Held in Boston June 3-5, Realcomm is an educational conference and vendor exhibition focusing on technology applications for commercial and corporate real estate. The annual “Digie” awards recognize companies who create innovative technologies for managing commercial properties.

Designed to streamline facility maintenance processes, MaintenanceEdge also ensures effective communication between campus facility staff, building occupants, and service providers. It is a scaleable, four-module, browser-based solution that can be accessed anywhere at anytime. MaintenanceEdge enables facility managers to automate building maintenance processes, reducing administrative costs, shortening service response time, and creating an integrated solution with real-time data and critical alarm monitoring of an entire building management system (BMS).

“This suite of online maintenance tools gives building managers the control they need to operate their campuses facilities efficiently with a low initial investment and minimal expenses. With MaintenanceEdge, there is no need for capital investments, expensive hardware or costly overhead,” said Tom Knox, chief executive officer of FacilityDude. “MaintenanceEdge allows users to automate preventive maintenance programs, streamline communication channels with a web-based work order management program, have wireless access to work order information, and obtain real-time notification and work order generation for critical building issues.”

“Through our partnership with FacilityDude.com, TAC is pleased to offer our customers this cost-effective, simple solution for providing consistent preventive maintenance and responsive customer service,” said Dean Meyer, president of TAC. “MaintenanceEdge advantages include complete event documentation for detailed reporting, automatic software updates, an affordable subscription fee with no licensing limitations or restrictions on the number of users, client ownership of all data, and integration with any BMS.”

The Preventive Maintenance module is a powerful, online scheduling tool that lets facility operators create, assign, and manage recurring maintenance tasks. The software automatically creates schedules on a daily, weekly, monthly or annual basis, and then generates and assigns work orders, and displays scheduled work on an interactive calendar. Proper preventive maintenance can extend the life of equipment and building assets by as much as 20 percent, according to Knox.

The Work Order module streamlines the entire work process from request to completion with easy online tools that can increase monthly productivity by as much as 20 percent. The module enables facility managers to submit work requests and check status online as well as to receive automated feedback. The module’s flexible reporting capabilities and automatic graph generation significantly enhance a property manager’s ability to analyze performance and budget data.

The Work Order Wireless module communicates work orders to facility maintenance and operations staff in the field via a mobile device, including Blackberries and other PDAs. It allows maintenance staff to respond more quickly, thus improving productivity and customer satisfaction and reducing unnecessary travel expenses. Using the wireless module, facility managers can immediately redirect staff to meet emergency requests, additionally facilitating communication with staff, clients and third-party contractors.

The Critical Alarm module adds real-time integration and exchange of data between any BMS and the MaintenanceEdge Work Order module to automatically generate work orders. The software tracks and documents all critical alarms and maximizes operational efficiency by automating the work order process for BMS critical alarms. The module improves customer service by enabling staff to respond to problems quickly and reduces risk by sending staff to respond to major issues before they become emergencies or potentially catastrophic events.

About TAC
TAC is a leading provider of building automation solutions based on Open Integrated Systems for Building IT. TAC's mission is to provide added value through building environment services for indoor climate, security and use of energy, delivered with advanced technology to end users and property owners throughout the world. With over 80 years of experience in the HVAC, building automation and security arenas, TAC employs more than 5,000 people worldwide, with partners and branches in 80 countries. TAC's parent company, Schneider Electric, is the world leader in automation and electricity management, with 112,000 employees worldwide and operations in 190 countries.
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Copyright © 2007, TAC, All rights reserved.

For more information, contact:
Jeannie H. Birdwell
Communications Manager, TAC
(972) 323-5518
(214) 725-6158 (mobile)
jeannie.birdwell@tac.com